How do I Speak to a live person at Air Mauritius?

How do I Speak to a live person at Air Mauritius?

Reserving the flight with Air Mauritius after resolving every query will help you complete your journey hassle-free. To provide you with solutions to your questions, Air Mauritius Airlines provide representatives, and if you want to apply for any special assistance, then you can also do it by connecting with them. There are multiple modes available through which you can communicate, like dialing Air Mauritius Phone Number +230 2077575, using social media handles, sending then email, etc. You can use any of them to know the best possible query solutions. 

How do I Speak to a Real person at Air Mauritius by Phone? 

Communicating on call will help you save time; if your Air Mauritius flight departure time is within a few moments and you want to resolve your query, then you can Contact Air Mauritius by phone. To connect on call, you have to dial Air Mauritius Customer Care number +230 2077575 and follow the IVR instructions below. 

  • Select 1 For the queries related to new bookings or modifications in booking
  • Select 2 if you want to know about luggage information
  • Select 3 to add special assistance in bookings 
  • Select 4 to learn about miles or complete packages
  • Select # to communicate with the Air Mauritius Flight Representative

After completing the IVR instructions, you need to choose the option that suits your query and then connect. The best time to communicate with the Air Mauritius Customer Service Representative is from 7 AM to 11 AM, as at this time, you can avoid the long call hold issue. 

Alternative modes to connect with Air Mauritius are below.

Connect on social media applications

There are several social media applications on which the Air Mauritius Representative of Airlines are active named as Facebook, Twitter, Instagram, etc. Suppose you want to Speak to a Real person at Air Mauritius to share your query using those applications. In that case, you need to open any of those social media applications and reach Air Mauritius. In the message section, type your complete query and your booking information. The Air Mauritius Customer Support working on that page will instantly provide you with all the possible solutions. 

Use the email id

 If you want, you can also send your query through email to the official representative of Air Mauritius. For this, you need to open your registered email id and then type your complete question with reservation details in the compose an email section. Then attach relevant documents like Air Mauritius reservations ticket, medical records, or other certificates and send that email to the mentioned email id reservations_mru@airmauritius.com. You will get the solutions to that query within 24 hours of sending the email. 

By postal Option

If you have any physical document which you want to show to the representative of Air Mauritius, you can also visit their corporate office or send them your query via post. You have to mention detailed information about your contact details, booking information, complete question, etc. You have to send it to the below mention postal address.

To Air Mauritius Centre,

At Port Louis, 

Mauritius

Does Air Mauritius have Live Chat Option?

While communicating on call with Air Mauritius, if you get any long call hold difficulty, network glitch, voice break, etc., then you can also use the alternative mode: chat to Speak to a live person at Air Mauritius. Air Mauritius provides the chat option so that if any person has a speaking or hearing issue, they can also resolve their query. To connect chat, you can follow the below-mentioned points. 

  • Visit Air Mauritius's official website in your browser.
  • After this, click the contact us page. 
  • Further, you can see all the possible modes to connect; you have to open the chat option. 
  • Next, you need to fill out the complete booking information, like the flight date and the time of the flight. 
  • Following this mention, the information of complete name, contact number, and registered email id, and then submitted those details.
  • Then in the chat box, you have to mention the complete query and send it.
  • Lastly, the Air Mauritius Representative will reply to your solutions, and you will also get a copy of the conversation on your email id.

What time does Air Mauritius call Centre open?

The time call center of Air Mauritius is open from 8:00 AM to 8:00 PM, all seven days a week. The timings of the call center change in peak season and off-season, so you can confirm it by communicating with the Air Mauritius Customer Service representative. If you need more time to connect with the Air Mauritius Customer care Service representative team member, you can send the call-back request at a suitable time. If you cannot communicate at these times, you can use alternative communication modes. 

By reading the above, you will get to know about Air Mauritius Customer Service; still, to help you and provide you solutions to your queries whenever you want, Air Mauritius provides you with a representative facility for 24 hours. 

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